The only obvious place for improvement - and it wouldn't be a big lift for the airline - would be a better amenity kit and headphones to match the levels of excellence found elsewhere. customs and immigration preclearance, a fresh and comfortable onboard product (especially in a throne seat), great food and warm Irish service really make this one of the best ways to cross the Atlantic in business class. Great redemption options with very low taxes (perhaps a quarter of what you might pay on a similar British Airways flight), a lovely airport experience, U.S. Overall impressionĪ combination of factors play into this being such a brilliant flight. Every encounter from ground to sky was pretty much faultless. Warm, relaxed and efficient service all with a smile make for a standout flight, and Aer Lingus really got it right this time. It's moments like this that you remember from flights.
It broke the ice, and we ended up having a real giggle.
"Not on this carrier, sir!" he proclaimed. Two hours in, however, the banter kicked off about my order of an English breakfast tea. The woman looking after me was wonderful from the start, but the gent was a little frosty to start (though still very helpful and professional). One flight attendant talked me through everything but said the Guinness beef was the most "Irish dish," adding that if I weren't into it, she could swap it for something else.
I always ask for recommendations on food, as the crew have often tried everything. I was carrying a folded-up suit bag (my TPG awards outfit!), and the crew was more than happy to help by unfolding it and hanging it in the wardrobe to prevent creases. The service from the start was warm and friendly, a stereotype you would have you expect from the Irish flag carrier.
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